1. Information We Collect
Personal Information
- Name, email, phone
- Company details
- User roles and permissions
Operational & Compliance Data
- Vehicle and driver details
- Maintenance records
- Fatigue data
- Incident reports
- CoR documentation
Technical Data
- IP address
- Browser and device information
- Usage logs
- Cookies and session identifiers
2. How We Use Your Information
We use data to:
- Provide access to CompliHub
- Maintain compliance workflows
- Generate reports and alerts
- Improve platform performance
- Support NHVR/CoR obligations
- Communicate updates and support responses
- Enhance security and fraud prevention
We do not sell or rent your data.
3. Legal Basis for Processing
- Contractual necessity
- Legitimate interests
- Legal obligations
- User consent (where applicable)
4. Data Storage & Security
We use:
- Encrypted transmission (TLS)
- Secure Australian hosting
- Role-based access controls
- Regular security audits
You are responsible for maintaining secure passwords and access controls.
5. Data Sharing
We may share data:
- With authorised users in your organisation
- With third-party integration partners
- With regulators when legally required
- With service providers under confidentiality obligations
6. Data Retention
We retain data as required to:
- Provide services
- Meet legal obligations
- Support compliance record-keeping
Deletion requests may be subject to NHVR retention requirements.
7. Access, Correction & Deletion
You may request:
- Access to your data
- Corrections
- Deletion (where legally permitted)
- A copy of your data
8. International Transfers
Data is stored in Australia. If processed overseas, appropriate safeguards are applied.
9. Children’s Privacy
CompliHub is not intended for individuals under 16.
10. Changes to This Policy
Updates may occur. Continued use indicates acceptance.